Skip to main contentSkip to main content
    Help Center

    Creating Effective Digital Ad Content

    Design tips and best practices for content that performs well on digital screens

    Advertising
    8 min

    Learn how to design content that captures attention and drives results on digital screens.

    Design Principles

    1. Keep It Simple

    • One main message per ad
    • Large, readable fonts (minimum 24pt)
    • High contrast between text and background
    • Minimal text - aim for 7 words or fewer

    2. Visual Hierarchy

    • Biggest element: Your main message or offer
    • Second largest: Your business name or logo
    • Supporting info: Contact details, dates, etc.

    3. Color Psychology

    • Red: Urgency, sales, food
    • Blue: Trust, technology, professional services
    • Green: Health, nature, money/savings
    • Yellow: Attention, happiness, caution

    Technical Requirements

    What Screens Can Play

    • Images: JPEG or PNG
    • Animated images: GIF
    • Videos: MP4 or WebM
    • File size: up to 100 MB
    • Each screen's page lists the formats it accepts — an owner can switch some off

    Image Specs

    • Resolution: 1920x1080 (Full HD — the standard for most TVs)
    • Shape: landscape (wide), like the TV. An ad of a different shape is shown whole, with black bars at the edges — never stretched or cropped
    • Time on screen: 20 seconds per play unless you choose otherwise, up to the screen's limit (30 seconds unless the owner changes it)

    Video Specs

    • Resolution: 1920x1080 (Full HD)
    • Format: MP4 in H.264 format (the standard format most phones record in — you probably don't need to change anything)
    • Duration: 15-30 seconds works well — a video plays for its own length, and you pay for every 10 seconds of it
    • File size: under 100 MB (a 30-second video from your phone usually fits)

    An animated GIF plays for its own length too, like a video.

    Content That Converts

    Strong Headlines

    • Use action words: "Save," "Get," "Join," "Discover"
    • Include benefits: "50% Off," "Free Trial," "Same Day Service"
    • Create urgency: "Limited Time," "Today Only," "While Supplies Last"

    Clear Call to Action

    • Be specific: "Visit us today" vs "Call 555-0123"
    • Make it easy: Add a QR code (a scannable square barcode) so viewers can visit your website instantly with their phone camera
    • Single action: Don't confuse with multiple options

    Local Appeal

    • Mention location: "Downtown Seattle Special"
    • Local imagery: Recognize local landmarks
    • Community focus: "Family-owned since 1995"

    Before It Plays

    • Every ad is reviewed before it can be booked. A rejected ad shows the reason, so you can fix it and upload it again.
    • Pick the right category — it's checked against each screen's house rules, and a screen whose rules exclude it can't be booked for that ad.

    Common Mistakes to Avoid

    • Too much text - Viewers have only seconds to read
    • Low contrast - Text that's hard to read gets ignored
    • Poor image quality - Blurry or pixelated content looks unprofessional
    • No clear CTA - Don't leave viewers guessing what to do next
    • Wrong shape - A tall ad on a wide TV plays with wide black bars beside it

    Pro tip: Before you upload, look at your ad full-screen on a TV or laptop from a few steps back — that's how customers will see it.

    Need More Help?

    Can't find what you're looking for? Our support team is here to help.

    Contact support