Privacy Policy

Overview

Red Square ("we", "us", "our") provides a platform that connects screen owners with advertisers who want to display content on digital screens. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, apps, TV dongle, and related services (collectively, the "Services").

Information We Collect

• Account Data: name, email address, password hashes, authentication tokens, roles, and profile details.
• Transaction Data: booking history, pricing, payouts, and payment status (processed by our payment processors; we do not store full card details).
• Device and Usage Data: IP address, device identifiers, app version, diagnostic logs, screen/dongle IDs, and performance metrics.
• Location Data: approximate or precise location when you enable location services to discover nearby screens.
• Content Data: media uploads (e.g., images, videos, GIFs) and associated metadata necessary for broadcast scheduling.

How We Use Information

• Provide, maintain, and improve the Services
• Process bookings, payments, and payouts
• Enable screen discovery, scheduling, and content delivery
• Detect, prevent, and respond to fraud, abuse, and policy violations
• Send transactional messages (e.g., confirmations, receipts, alerts)
• Comply with legal obligations and enforce our Terms

Legal Bases (EEA/UK)

We rely on performance of a contract, legitimate interests, compliance with legal obligations, and your consent (where applicable, e.g., for certain cookies/marketing) as our lawful bases for processing.

Sharing of Information

We may share information with service providers (e.g., cloud hosting, analytics, payment processors), screen owners and advertisers to fulfill bookings, and as required by law. We do not sell personal data.

Data Retention

We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

International Transfers

We may transfer, store, and process information in countries outside your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

Your Rights

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

You can exercise these rights by contacting us using the details below. We may need to verify your identity before fulfilling requests.

Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above. Significant changes may be communicated via email or in-app notice.

Contact Us

Email: support@redsquare.app • Phone: (215) 397-5797 • Location: Philadelphia, PA